Grape Arbor Bed and Breakfast

House Rules

Answers to Questions You May Have about Your Stay

Please note that effective September 11th Pennsylvania Governor Wolf announced that anyone entering PA from Alabama, Arkansas, Florida, Georgia, Hawaii, Idaho, Illinois, Iowa, Louisiana, Mississippi, Missouri, Nevada, North Dakota, Oklahoma, South Carolina, South Dakota, and Tennessee must quarantine for 14 days before entering the Commonwealth.  You will need to confirm that you have done this prior to staying at Grape Arbor.

We have made some changes that will affect your experience at Grape Arbor Bed and Breakfast. The safety and well-being of our guests and staff are the highest priority.  As we continue to monitor COVID-19, we want to make you aware of the measures we have implemented to help safeguard the health of those visiting:

* Staff have increased their hand-washing schedule to meet or exceed CDC guidelines, and anyone feeling the least bit sick is staying home.

*We encourage you, as guests to wash your hands frequently.  Soap is provided in all guest rooms  and hand sanitizer is available throughout the common areas.

* Please! If you feel sick, are experiencing any symptoms of COVID, or have recently been in contact with anyone who has tested positive–we would appreciate it if you stay home!  We have updated cancellation policies to make them more flexible.

Cleaning is different!

We have always been proud of our diligent cleaning efforts at the Inn.  For the time being, we are discontinuing any room freshens during your stay.  This means that you will be the first and only person going into the room once it has been cleaned and sanitized.  If you need additional towels, soap, or other amenities, please ask at breakfast, call, or text and we will be happy to provide them!

The rooms look a little different, as we have worked to remove any items than cannot be washed/sanitized with every visit.  We are making every effort to comply with CDC recommendations, PA Department of Health guidelines, and AHLA STAY SAFE enhanced guidelines.

Check-ins are different!

During this phase of opening, we are implementing contactless check-ins. What does this mean?  As the date of your reservation approaches, you will receive an automated check-in document.  Please complete the document, as requested.  Once we have received your check-in document, we will send you directions telling you where to park, enter the building, and pick up your key.  You may come and pick up your key anytime after 3pm on the date of your arrival.

Breakfast is different!

We will still be serving our famous breakfast, but you will notice that we will be wearing a mask. Hugs and handshakes will temporarily be replaced with twinkling eyes and smiles (under our masks).

We are spreading out our breakfast locations so that everyone can be properly distanced.  There will be two times for breakfast, 8am and 9:30am.  We ask that if you choose the 8am breakfast, please plan to spend no more than an hour at your table, to give us time to clean and sanitize the area for the next guest.

If you are not comfortable with a sit down breakfast, we are happy to leave a breakfast bag outside your door, which will include water, fruit, and a muffin or other fresh goodie.

Because the world is different….

Restaurants in town have limited dining inside, outside and/or takeout. Please check out the information in our welcome guide (or call us) for particulars.

Most of the wineries in New York have outside spaces available for tastings and purchases of glasses or bottles.  In Pennsylvania, check our welcome guide, that we have updated with wineries that have outside seating for tastings or glasses/bottles of wine. For a convenient chart, look at Lake Erie Wine Country for a chart that may help!

When breakfast service is finished, we will clean several areas and clearly designate them as places where you may sit and enjoy takeout, including the sunporch, the library, and, in nice weather, the courtyard outside.  We ask that you call or text us when you have finished your meal, so that we can come and clean the area for use by the next guest.

 

 

 

Reservations/Deposit/Cancellations:

  • Please confirm your plans prior to making your reservations, as we take your room off the market and turn away other requests.
  • All rates are for double occupancy and are subject to a six percent (6%) state sales tax. See accommodations for rates.
  • Visa, MasterCard, Discover and American Express are accepted. All fares are subject to 6% Pennsylvania sales tax. Additional guests in rooms (where allowed) are subject to a per-night charge of $25; advance notice is required.
  • With the exception of the Steuben Suite, our rooms and suites are configured for two (2) people per room. To maintain the ambiance in our rooms and suites, we cannot accommodate requests for cots, air mattresses or roll-away beds.
  • Reservations must be held with a valid credit card in the guest’s name. We accept MasterCard, Visa, Discover and American Express. Cancellations made within three (3) days of arrival, will be assessed a service charge of $20 and be charged for the full cost of the stay.  A gift certificate in that amount, good for one year from the date of stay will be issued. A change to the date of the reservation is considered a cancellation.
  • We, upon notification, reserve our right to charge your credit card for any property damages sustained during your visit.

Breakfast:

  • Included with each night’s stay is a sumptuous full breakfast for two (2). Homemade from scratch baked goods are featured. Please be sure to share any dietary restrictions or allergies in advance. If we are not notified of issues in advance of check-in, we cannot guarantee that our breakfast can comply with your requirements. Please be aware that we are unable to accommodate preferences!

Check-in:

  • Currently all check-ins are self check-ins. As the date of your stay approaches, you will receive a check-in document,  Please complete the document, and return to us.  Once we receive it, we will send you instructions on where to park, how to enter the building, and where to pick up your room key.  You may always contact the Innkeeper with any questions or problems!

Check-out:

  • Check-out time is 11am. A late check-out charge may be assessed, unless arrangements are made in advance with the innkeeper.  Please text or call us when you leave, so we know when we may enter your room.

Parking:

  • Grape Arbor Bed and Breakfast has a private parking lot behind the buildings. Street parking is also available.

Smoking:

  • Grape Arbor Bed and Breakfast is a non-smoking facility. Smoking is permitted outside the B&B. There are several outdoor spaces available for guests who wish to smoke, weather permitting. A one-time charge of $250 will be assessed if there is any evidence of smoking inside the buildings.

Pets:

  • Grape Arbor Bed and Breakfast cannot accommodate pets.

Children:

  • Grape Arbor Bed and Breakfast is an adult-only facility.

 Gift Certificates:

  • Gift certificates from Grape Arbor Bed and Breakfast are a wonderful way to remember special occasions. Gift certificates can be purchased in any amount and can be used throughout the year.

Special Occasions/Concierge Service:

  • Celebrating a birthday or anniversary? Let us know if you need flowers, candy, wine, dinner reservations, and we would be happy to assist you in ensuring that your celebration is special. Arrangements can also be made for spa services inside your room or at a local facility.

Events:

  • Grape Arbor Bed and Breakfast is available to host your small event-shower, luncheon or party. Our elegant ambiance provides a unique experience for your guests. Please see the Innkeepers for details.
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